Unless a different warranty period is stated in the user guide provided with your QuietOn product, QuietOn grants a two-year warranty for customers in EU, and one-year warranty to customers in other countries. Eartips are disposable and are not under any warranty.
You can start the warranty process by filling the warranty form here. Please check our Terms and Conditions for more the details.
If there is the unfortunate situation, that our buds don’t function the way you are expecting or they don’t fit, we do honor the 30 days right to return policy (online shopping). The 30 day return policy will start from the day you receive our product.