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About QuietOn earbuds

• What is the difference between the QuietOn 3.1 and QuietOn 3?

  QuietOn 3.1 earbuds now feature two modes switching technology that enables an improved Active Noise Cancelling experience, as well as new eartip material that brings user comfort to a whole new level. When the earbud is taken out of the charging case, it starts in the hearing mode. After 20 seconds, it switches to Noise Cancelling.

  This transition makes the supreme performance and noise canceling ability of QuietOn even more obvious and noticeable, creating a calmer and more soothing quiet environment for you.

  QuietOn 3.1 also comes along with new eartip material that brings user comfort to a whole new level.

  Otherwise, the noise cancelling performance, visual design and other parts of the technology are still the same between QuietOn 3.1 and QuietOn 3.

• How to change foam tips for QuietOn?

  The material of the foam tips is delicate and given that the tips are intentionally quite tightly in place, so special attention is required when changing the tips.

  In order to remove the tips without breaking them, take a grip with your fingers (avoid using fingernails or anything sharp), pull them out with a twisting motion.  This rotating motion releases the friction and the ear tip comes out much easier.

  

• Does QuietOn cancel the sound of snoring?

  Both QuietOn 3 and 2 have been optimized to reduce snoring sounds to the greatest possible extented.

• How do we measure noise cancelling performance of our devices?

  The performance of our QuietOn Active Noise Cancelling wireless earbuds is measured by using test persons. For that, a tiny but precise microphone is needed. QuietOn uses Knowles SPU1410LR5H-QB.

  We have measured it first and made a calibration file to obtain the real signal response. This microphone is then put inside the test person’s ear. Afterwards, we play sine sweep through the audio spectrum with a calibrated speaker (custom made Pekka Tuomela Hifi 45/3 model) with 85dB volume from 1m distance.

  By recording this microphone signal we can get so called open ear measurement.

  When these steps are concluded, we put the earbud inside the ear and play the test signal again. It is important to keep the ear exactly in the same place and orientation between the measurements.

  After this, we can calculate the difference between the open ear and the earbud in ear signals. This gives the accurate noise cancelling performance for the noise cancelling devices. In the production we are using an automatic test system which is based on artificial ear. All the earbuds are tested with various audio tests.

  Read more in detail here.

• Can I hear the alarm clock while wearing QuietOn earbuds?

  Yes. You just need to make sure to turn up the volume of your alarm tone to make sure you hear it. You can test this before going to bed.

• What is the benefit of QuietOn?

  QuietOn is super small and soft, which makes it comfortable to wear while sleeping. The active noise cancellation has been optimized for snoring and sounds coming through walls. These sounds cannot be blocked by normal passive earplugs. When these particular noises are cancelled, it is easier to get the sleep, less sleep interruptions are experienced and we overall achieve better sleep quality.

• Do QuietOn earbuds make total silence?

  No. No earplug or any other device can make total silence. However, it is still the most effective solution to cancel sounds of snoring and other noises disturbing your sleep. Active noise cancelling technology uses a microphone to sample the sound, and a speaker to create a phase-shifted sound that cancels the original sound. It is different from using white noise to mask the original noise.

• Are the ear tips included or are they ordered separately?

  Our QuietOn 3 product package includes the XS, S, M and L size (extra small, small, medium and large) foam tips. (1 set each, 1 set includes 2 tips). 

  For QuietOn 2 the package includes sizes S, M and L foam tips.

  If you need more foam tips, you can place the order in the Accessories section of our webshop.

• What material is the device made of?

  QuietOn 3 and 2 are made from safe and user-friendly materials. The materials are plastics (Polyamide, Polycarbonate, ABS, TPE), Polyurethane Rubber, Stainless Steel and Gold.

  QuietOn’s are compliant with UL/CSA/IEC/EN 62368.

• How can I be sure that the QuietOn 3 works properly?

  Below are a few recommended testing scenarios for QuietOn 3. These scenarios focus on low frequency sounds, including home appliances and traffic noises, which typically keep us up at night. QuietOn 3 was designed to reduce those low frequency sounds to deliver a better night’s sleep.  

   

  Scenario 1: Home appliance 

   

  1. Place the correct side earbuds in both ears. Reference this guide to make sure they are inserted properly and that you’re wearing the right size. 
  2. Wait 15-20 seconds for the earbuds to expand and create an airtight seal in your ears. The change will be gradual as the device adjusts.  
  3. With the correct size earbuds properly inserted in both ears, stand next to a home appliance (dishwasher, washing machine, refrigerator, AC unit etc.) that makes a low-frequency rumbling noise. The hum of the appliance should be significantly reduced. In the same position, remove the earbuds to notice noise level increase.  
  4. Then, if you’re typically able to hear the appliance in a separate room, test that as well. From another room, the sound of the appliance should be very faint or even completely eliminated.

  Note: Appliance noise that comes through the walls, rather than appliance noise that is in the same room, is more likely to keep someone up at night. 

   

  Scenario 2: TV in a separate room 

   

  1. Place the correct side earbuds in both ears. Reference this guide to make sure they are inserted properly and that you’re wearing the right size. 
  2. Wait 15-20 seconds for the earbuds to expand and create an airtight seal in your ears. The change will be gradual as the device adjusts.  
  3. With the correct size earbuds properly inserted in both ears and the TV on, go into a separate room. The sound of the TV should be significantly reduced, if not eliminated entirely. In the same position, remove the earbuds to notice noise level increase. 

  Note: this testing scenario is most effective in homes where the TV can be heard through the walls in other rooms – as opposed to a more open floor plan. 

   

  Scenario 3: Traffic 

   

  1. Place the correct side earbuds in both ears. Reference this guide to make sure they are inserted properly and that you’re wearing the right size. 
  2. Wait 15-20 seconds for the earbuds to expand and create an airtight seal in your ears. The change will be gradual as the device adjusts.  
  3. With the correct size earbuds properly inserted in both ears, stand in an area of your home where you typically hear traffic/street noises. Those low-frequency sounds should be significantly reduced, if not eliminated entirely. 
  4. In the same position, remove the earbuds to notice noise level increase.
• What is the difference between the QuietOn 2 and 3?

  The most important difference between QuietOn 3 and the previous models is the improved comfort, especially due to reduction in size and the device’s ergonomics. It has evolved to the tiniest device in our product line as well as the smallest Active Noise Cancelling device on the market. Both the tiny size and the design make QuietOn 3 so small, that it does not touch the pillow. This ensures premium comfort even for side sleepers. Unlike previous models, QuietOn 3 includes the XS (extra small) size foam tip.

  In the QuietOn 2 model there is a button in the earbud. This allows you to remain one push away from your own realm of quietude – but also to get back to reality whenever it is needed. By pressing the button, the device is either in the hearing mode or in the noise reduction “silent” mode. When the earbud is in the hearing mode, you can hear all the frequencies (low, middle and high) without any attenuation. In the silent mode the attenuation level is roughly 25-30 dB in the 100 – 2000 Hz frequencies and 30-40 dB above that. These features are particularly useful when focusing on work in an open-plan office or when travelling, craving for soothing quietude. 20-hour battery life, smaller size.